Courtyard by Marriott Decatur

“Our softball team recently stayed here, and we had a wonderful experience from start to finish. I don’t usually leave reviews, but I felt this one was well deserved. A special thank you to Susan Morrow, Dual Director of Sales, who was incredibly responsive, organized, and helpful while coordinating everything for our team. Managing hotel accommodations for a large group can be challenging, but Susan made the entire process seamless and stress-free. Her communication and customer service were exceptional. I would also like to recognize Michelle at the front desk. During our stay, we witnessed a very upset guest, and Michelle handled the situation with remarkable professionalism and patience. She remained calm, worked to resolve the issue, and continued assisting other guests with a positive attitude. Everyone we encountered was friendly, welcoming, and eager to help. The level of customer service provided by this team truly stood out and made a positive impression on our players and families. Thank you for helping make our trip a success! This version reads well for a public Google review while highlighting both Susan and Michelle by name.”

“What a wonderful surprise this hotel was! After a really difficult trip, I could not have been more pleased with my decision to stay here! The whole hotel was clean as could be, and our rooms were almost like new. The carpets of hotels often seem sketchy, but these almost appeared steam cleaned or recently installed. The colors were fresh and crisp, with no stains. There wasn’t any mold or really any dirt anywhere. The A/C was ice cold, the beds incredibly comfortable (better than the $1000s of dollars condo we stayed at the week before), and best of all it was whisper quiet the entire time. Our room had an enormous TV, and even a balcony! Having a Starbucks inside the hotel - limited though it was - was icing on the cake. The hotel also has restaurants nearby for whenever you’re hungry, and a wide variety so that even the pickiest eaters will find something. The only negative was that our room’s sink had a clog, but that was only noticeable when using it for a bit. If we ever take another trip through Alabama, I am 100% staying here again. For the price I don’t think you could find a place to stay as nice as this.”

“I have never interacted with a more pleasant group of people than the folks that work here. Susan Morrow is the nicest person I've ever spoken with. She effortlessly helped me get a corporate rate together for my company and made everything so easy. I've also dealt with Brenda at the front desk and she was also insanely helpful with changing a reservation for me. Maybe it's the fact that this is a smaller town than what I'm used to but WOW this place is awesome! I'm excited to be working with you guys for the next year or more!”

“right in the edge of town , only a minute or two from the mall, several fast food , and restaurants but off to itself so you're not on a high traffic road. rooms are kept clean and staff is friendly.”